Privacy policy

Privacy Statement

Unilever Food Solutions UK Limited is committed to protecting your personal privacy. This Privacy Statement outlines the type of information that is collected by Unilever Food Solutions UK Limited on this web site, and how we use and protect it. This Statement also tells you what to do if you do not want your Personal Information collected when you visit our web site, and how you can change information you have already provided to us. This Statement applies only to this web site. For example, it does not apply to banners, prize competitions and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties.

(i) Your Consent to This Privacy Statement

By using our web site, you signify that you agree with the terms of our current Privacy Statement as posted in this area of the site. If you do not agree with any term in this Statement, please do not provide any Personal Information (defined below) on this site. Information about other people should not be provided without their consent. If you choose not to provide Personal Information on this site, you may not be able to do certain things, like access particular areas of the site, enter a sweepstakes or contest, request samples, or send us e-mail.

(ii) Collection of Personal Information

As used in this Privacy Statement, "Personal Information" means personally identifiable information such as your name, street address, telephone number, credit card information and email address. The site you entered may collect some or all of these types of Personal Information. Please be assured that Unilever Food Solutions UK Limited will not collect any Personal Information from your visits to our site unless you provide this information voluntarily. When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this Privacy Statement.

The site you entered may also collect Personal Information from you about a third party (e.g. the site might allow you to send an electronic 'post card' to a friend, in which case we will need that person's name and e-mail address). Please note that we use such information only for the specified purpose (e.g. to mail the post card) and we will not contact the third party again by e-mail unless and until the third party contacts us.

(iii) How We Use Your Information

When you supply Personal Information at this web site, we will use it for the express purpose for which it was collected (e.g., to enter you in a promotion or to send you a sample). It may also be used by us to send you information and/or offers about our goods and/or services which we believe may be of interest to you. We may also ask you if we can share it with other companies in the Unilever Group (including Bird's Eye Walls Ltd and Lever Faberge Ltd) and other carefully selected companies who may wish to send you information and/or offers about their goods/services. At any time, however, you may opt out of such future contact. (See "Who to Contact" below.)

At times we may retain third parties to process or analyse data we collect on our web sites, including Personal Information. In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These third parties are not authorised by us to use your Personal Information in any other way.

This website is currently hosted in the United States by a hosting organisation contracted to Unilever Food Solutions UK Limited . Whilst the hosting organisation is contractually bound to implement measures to protect your personal data and process it only in accordance with Unilever Bestfood UK Limited's own guidelines and UK Data Protection requirements, the fact that your data is being processed outside the European Economic Area may mean that your rights under UK Data Protection legislation are adversely affected or inapplicable. By submitting your personal data through this website, you shall be consenting to its being processed on behalf of Unilever Bestfood UK Limited by hosting organisations located outside the European Economic Area in this manner. Finally, please note that we will release your Personal Information if required to do so by law or by search warrant, subpoena or court order.

(iv) Other Information We May Collect

You may have heard of "cookies," which are files or pieces of information that are stored by your browser on your computer's hard drive. Unilever Bestfood UK Limited may use cookies to collect other information during your visit to our web site, such as the particular site areas you visit and the services you utilise through our web site. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our site. For example, a site can recognise that you have provided Personal Information to us and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. If you'd prefer you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you enter may result in an inability to visit certain areas of the site or to receive personalised information when you visit the site.

In addition we are constantly trying to improve how we promote our web site. To help us do this, we may measure the effectiveness of our web presence by determining when you clicked on to get to our site. Site measurement statistics may be used to personalise your web site experience, as well as to evaluate - anonymously and in the aggregate - statistics about usage of the web site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your Personal Information. This is to ensure that our web site presents the best web experience for visitors, and that they are effective information resources.

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Unilever Food Solutions UK Limited 's promotional activities and web site development. For example, web site usage information about visitors to our web sites may be shared with our third party advertising agency in order to better target Internet banner advertisements on Unilever web sites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.

Finally, we may supplement the information that you provided, with other information we hold or that we receive from third parties. We do this for marketing purposes in order to provide more targeted products and service to meet your needs.

(v) Security of Information

We take reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse.

(vi) Changes in Our Statement

Unilever Food Solutions UK Limited reserves the right to change or remove this Privacy Statement at our discretion. We will post any new Statement here and we encourage you to visit this area frequently to stay informed.

Who to Contact

If at any time you would like us to cease using your details, alter any inaccuracies or request copies of the Personal Information we have collected from you in this site, please write to us at:

Data Protection Office
Brooke House
Manor Royal
RH10 9RQ

Alternatively send your request to us by e-mail by clicking here:

Promoter and Data Controller:

Unilever Food Solutions UK Limited
Brooke House
Manor Royal
RH10 9RQ

Unilever Food Solutions UK Limited is the foodservice business of Unilever UK Limited.